WE ALL NEED A LITTLE HELP SOMETIMES
Member Support
Fast answers, clear guidance, and real support — all in one place
How to get help
Your Support Center
Straightforward answers and focused guidance — so you can solve problems quickly and stay moving.
Get fast answers, clear guidance, and step-by-step support — all designed to help you get the most from ZonEdge. Whether you're onboarding, managing your account, or learning how to use our product scoring tools, everything you need is right here. We make support simple, so you can stay focused on making smarter product decisions.
IT STARTS HERE
How to get help
This section walks you through all the ways you can receive support inside ZonEdge. Whether you prefer self-service resources or need personalized help, everything is structured to get you answers fast. Use this guide to choose the right support option based on your situation.
Self-Service Options
The fastest way to get help is through our self-service tools. These resources give you instant access to clear explanations and step-by-step solutions.
- Knowledge Base: Search articles anytime for quick, reliable answers.
- Quick Fixes: Solutions to common issues in seconds.
- Getting Started Guides: Learn core features with simple walkthroughs.
Support Channels
If you need direct help, we offer multiple support channels designed for clarity and speed. Each option ensures your question is handled efficiently.
- Submit a Ticket: Best for detailed or technical issues.
- Email Support: For billing or account-related questions.
- Response Standards: Clear expectations for how fast we reply.
Explore Guides
Knowledge Base
Your go-to library for clear, step-by-step support.
Inside the Knowledge Base, you’ll find onboarding guides, feature explanations, and practical documentation designed to help you use ZonEdge with confidence. Every article is written to simplify complex steps and reduce confusion. Use it to learn the platform quickly, troubleshoot issues, and improve your workflow at any level.
Quick Fixes
FAQ's & Troubleshooting
Fast answers for common issues and questions. This section gives you simple, practical solutions to the problems members run into most often. Everything is written to help you fix issues quickly without waiting for support. Use this space whenever something feels off or you need clarity fast.
Common Issues
Inside you’ll find quick solutions to frequent problems that new users sometimes run into. These fixes resolve most issues in under a minute and keep you on track.
FAQ's
Get clear answers to the questions members ask most often, all in one place. Each FAQ is written to eliminate confusion and help you move forward quickly. Use this section whenever you need fast clarity without digging through full guides.
Your Membership
Account & Billing
Manage everything related to your account in one place.
Inside you'll find a straight forward one-stop place to help you easily update your account, plan, review any charges, and keep your personal information accurate. Use it to stay in full control of your membership without any confusion.
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- Subscription Plan Management: Easily adjust, upgrade, or review your ZonEdge plan as your business needs evolve.
- Payment Information: Keep your payment details up to date to keep your subscription running smoothly and prevent any interruptions in your access.
- Account Settings: Control your personal information, login preferences, and notification settings and more.
Member Access
Log In to Get Support
Sign in to access personalized help, your support tools, and the full member experience.